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Sending and receiving email

With freistilbox, we focus on delivering world-class web hosting. Operating an email service is a completely different area of expertise. While we have experience in the setup of email infrastructure, running an email service at the same level of quality as our web hosting platform would require changes that we’re not going to make for the time being. That’s why we recommend using third-party services that made email the centre of their business.

Sending email

All freistilbox application and shell login boxes are equipped with a Mail Transfer Agent (MTA) that allows your web application to send email. This alone doesn’t guarantee that your emails will be accepted by their recipients, though. Without authorising our servers to deliver email for your business domain, there’s a high risk they’ll quickly get blacklisted as potential spam sources.

Additional measures like including our servers in your domain’s SPF record can lower that risk. But often still more effort is necessary to ensure your messages will reach their recipients.

That’s why we recommend using a specialised email delivery service in the first place, especially if you’re going to send more email than the occasional registration notice. Here are a few well-known options for transactional and marketing email delivery:

There are Drupal modules and WordPress plugins available that make the integration of these services into your web application easy. If you need any help in setting up email delivery in Drupal or WordPress, just get in touch with our support team.

Outgoing connections via ports 25 and 465 are blocked.

To prevent misuse, our data centre blocks ports 25 and 465 by default.
As an alternative, you can use port 587 to send e-mails via external mail delivery services.

Receiving email

Email is much too critical for business communication to just make it an add-on service without giving it the focus it deserves. That’s why we don’t support receiving email on freistilbox at all. Instead, we recommend you use a third-party email provider such as the following: